Privacy Policy

Effective Date: [05/05/2025]

1. Introduction

Welcome to Aayan Resort. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make bookings, or interact with us online or offline.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, nationality, gender, date of birth.
• Contact Data: Email, phone number, address.
• Booking Data: Check-in/check-out dates, room preferences, payment details.
• Technical Data: IP address, browser type, location, and device identifiers.
• Marketing Data: Preferences in receiving offers, promotions, and newsletters.

3. How We Collect Your Data

We collect data through:

• Direct interactions (e.g., booking forms, email inquiries)
• Automated technologies (e.g., cookies, analytics)
• Third-party platforms (e.g., Instagram, booking partners)

4. How We Use Your Data

We use your personal data to:

• Process bookings and reservations
• Communicate pre- and post-stay information
• Improve our services and website functionality
• Send marketing communications (only with consent)
• Comply with legal and regulatory obligations

5. Legal Basis for Processing (UAE Law)

We rely on the following legal bases:

• Consent: When you agree to marketing or optional data sharing
• Contractual necessity: For fulfilling your booking
• Legal obligation: For compliance with UAE regulations
• Legitimate interest: For analytics, fraud prevention, and service improvement

6. Sharing Your Data

We may share your data with:

• Payment processors
• Booking engines
• Legal and regulatory authorities (as required by UAE law)
• Service providers (e.g., IT, marketing, customer support)

We ensure all third parties respect your data and process it legally and securely.

7. Data Retention

We retain your data only as long as necessary for the purpose collected, including legal, accounting, or reporting requirements.

8. Your Rights Under UAE Law

Subject to applicable law, you have the right to:

• Access and correct your personal data
• Withdraw consent at any time
• Request erasure of your data
• Object to or restrict processing
• File a complaint with the UAE Data Office

To exercise these rights, contact us at: [email protected]

9. Data Security

We apply appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may include links to third-party websites (e.g., Instagram, booking engines). We are not responsible for their privacy practices.

11. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

12. Policy Updates

We may update this policy from time to time. All changes will be posted on this page with the updated date.

📩 Contact Us
For any questions or concerns about this policy, please contact:
Aayan Resort
[email protected]